Please read the following instructions on how to return your items to us.
STEP 1: Before returning an item, please ensure that it meets our eligibility criteria:
- The item was purchased in our online store
- The item is in original condition, all labels and packaging intact
- The item has not been used, washed or altered in any way
Returns must be made within 14 days of delivery
STEP 2: Make a return request using the form below.
STEP 3: Pack and ship the item.
Please pack the item securely in the original packaging with all tags and labels. Please note that the customer is responsible for the return shipping costs.
Send the package to the following address:
Nugget Pictures SARL
Tiger Treasure
89, Esplanade de la Moselle
6637 Wasserbillig
Luxembourg
STEP 4: Once we have received the item and confirmed that it meets our eligibility criteria, we will process the refund. Refunds will be made within 7-9 working days via the original payment method. Please note that it may take additional time for your bank to process the refund.
If you have any questions or concerns about the returns process, please contact us at [email protected]. We are always here to help!